Is Facebook Morally Responsible?

21 August 2021

If you’ve been following the news, you’re aware that the Delta variant of the Coronavirus is all around us. While it only poses a very minor risk to the vaccinated, it is wreakinghavoc on the unvaccinated.

At the time of writing, we’re back up to around50,000 new cases a dayin the United States, the vast majority of which are unvaccinated (around99%of those hospitalized for Delta are unvaccinated). So with the easy availability of vaccines (at least in the US), why doesn’t the remainder of the population just get the jab?

There are many andvarious这个问题的答案。但(显然)一个主要的原因是错误信息,其中许多错误地将疫苗置于负面的地位。And it is fair to say—despite Facebook’spositive effortsto spread accurate information—that it is still one of the major conduits of misinformation as well. Perhapsthe主要管道。It turns out that justtwelve people, including anti-vaxxer Robert F. Kennedy Jr., are responsible for generating 65% of the vaccine misinformation that gets shared on Facebook. Facebook, effectively, is their megaphone.

This brings us to our main question:

Is Facebookmorallyresponsible for the dissemination of misinformation on its platform?

Opinion on this isdivided. The Biden administration has been laying blame at the feet of social media and on Facebook in particular. Facebook has argued that its positive efforts at spreading correct information let them off the hook.

What might a philosophical view of moral responsibility say on the matter? Here’s why this is a hard question. Facebook, in strange ways, combines personal communication among friends with widespread broadcasting of (mis)information: some posts end up reaching millions. That makes it very unlike media that have come before, for which we have adequate moral frameworks. To see the difficulty, consider two very different cases.

Case 1: The Paper Company

Suppose you and I own a paper company. We produce and sell paper, on which people can write whatever they like: letters, drawings, poems, histories, or . . . misinformation about vaccines, which may then be widely disseminated through mail or whatever. Let’s say lots of misinformation is being printed and shared on paper we produced.

If we pose our question in relation to The Paper Company, it is intuitive that the answer isno, The Paper Company is not morally responsible. The Paper Company’s job is to provide a medium for communication—paper—not to police that communication. The responsibility for spreading misinformation in this case falls solely on the individuals who are producing and disseminating it.

Case 2: The Traditional Media Broadcaster

Now suppose you and I own a company that broadcasts traditional media: we do radio and television news and talk shows. Let’s say also that lots of our guests and on air personalities are propagating misinformation about vaccines. Consequently, millions of people are seeing, hearing, and in many cases believing it.

传统媒体广播公司对虚假信息的传播负有道德责任吗?In this caseyes, absolutely. Traditional broadcasters are in the business of curating content that gets shared on their platforms. Nor would it be hard to weed out misinformation if we tried, since we are choosing and paying the people who go on our stations.

So what about Facebook?

These two cases help us see why the issue of Facebook’s responsibility is a puzzle. It’s not intuitively clear whether Facebook is more like The Paper Company or The Traditional Media Company. It is, in different ways, like both.

脸谱网is like The Paper Company in two significant ways: (1) Basically anyone can put content on it, and (2) it is to a large extent used for individual personal communication. But it is like The Traditional Media Company in two other significant ways: (a) Any information put on it easily spreads to millions of people, and (b) there is some chance of curating the information that goes up (e.g., through algorithms that promote or demote content).

这种混合的情况似乎使我们的问题无法解决。然而,幸运的是,有一个哲学框架可以增加清晰度。

John Fisher and Mark Ravizza’s now-classicResponsibility and Control: A Theory of Moral Responsibilityproposes that what they call “guidance control” is what’s required for a person to havemoral responsibilityfor happenings of various sorts (actions, omissions, consequences, etc.). Guidance control comes down to two conditions (here I paraphrase):

  • 首先,产生行为或结果的机制必须是行为主体自己的。

  • Second, that mechanism must respond to reasons.

所以,举个例子,如果我偷了东西,我就负有道德责任,因为选择那条路的心理机制是我的,并且是对原因做出反应的(如果我有足够强大的理由,我就会选择别的东西)。

How can we extend this analysis to the dissemination of vaccine misinformation on Facebook’s platform?

A lot of work would be needed to do the theoretical extension from individuals to corporate bodies, like Facebook. But I think Fisher and Ravizza’s two conditions do illuminate why Facebook is to some degree morally responsible for the dissemination of misinformation—much more so than The Paper Company would be.

First, the mechanisms of dissemination (the whole platform, basically) do indeedbelong to Facebook, so Facebook satisfies the first condition in a way that a paper company does not and cannot (once sold, the paper is out of their hands). But note that, since it is designed as aplatform, there are many other mechanisms (housed in the minds of users) that are also contributing to dissemination, which Facebook does not own. So this makes Facebook a joint owner in the collective mechanisms of dissemination, rather than sole proprietor.

其次,Facebook的平台设计确实是有理有据的。如果符合他们的目的,他们可以改变他们的算法,而且他们经常这么做。设计这些算法的初衷是为了最大化用户在平台上花费的时间。

So Facebook indeed has some guidance control over the spread of misinformation on its platform, unlike The Paper Company, and to that extent it has moral responsibility as well.

The only rejoinder I see here for Facebook is that the steps it would have to take to prevent the spread of misinformation would be too Draconian and contrary to the spirit of the platform, which is about people connecting with each other and allowing them to talk. But I’m not convinced. If Facebook's mission is indeed to connect people, there are two things it could do better that wouldn’t compromise that mission.

首先,他们可以完全停止充当虚假信息超级传播者的扩音器。这一步骤可以采取各种形式,但一个明显的做法是对任何页面设置更高的标准,比如超过2000个关注者;这样做不会影响个人对其他人说的话,只会迫使拥有大量粉丝的骗子去其他地方。Second, they could use their algorithms to comprehensively demote misinformation: basically, such improved algorithms would imply that if I posted, say, theGates microchip conspiracy theoryon my wall, then that would be seen in no one’s feed—only people who deliberately came to my wall would see it.

我认为,这两项措施都是可行的,而且会产生影响,尤其是在达美航空正在全球范围内肆虐之际。如果我的分析是正确的,Facebook至少在道德上要为传播错误信息而阻止人们接种疫苗承担部分责任,它也要为随后发生的可预防死亡承担部分责任。

Image fromWikimedia Commons

Comments(11)


Harold G. Neuman's picture

Harold G. Neuman

Tuesday, August 24, 2021 -- 7:15 AM

I offered some remarks on

I offered some remarks on this post. Thought they had been accepted. Guess not. Was it something I said?

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Tim Smith's picture

Tim Smith

Tuesday, August 24, 2021 -- 1:05 PM

That theoretical work is

That theoretical work is needed to extend Fisher and Ravizza's guidance control model of moral responsibility to Facebook, and commercial interests is an understatement. Neil doesn't do this work here. Still, he makes an intuitive stab that is not only praiseworthy but promising in the face of artificial intelligence used by FB, Google, and the Chinese government (I am giving the NSA a pass for now, but Neil is coming for them as am I soon enough.)

Fisher and Ravizza don't do this work. They specifically state as much in Responsibility and Control.

"It should be noted that the term "responsibility" admits of a variety of uses in
addition to causal and moral responsibility. For example, the general term "responsibility" also is used to refer to legal responsibility, corporate responsibility, role responsibility (i.e., the type of responsibility the captain of a ship assumes for the safety of his vessel), and so forth. In this book, we shall be focusing primarily on the issues surrounding moral responsibility."

如果完成了这一理论工作,我不确定这将把12个不良行为者(董事会、股东或首席执行官)的道德责任置于何处。

将个人道德应用于商业事务对我来说是一个新颖的想法。以前我认为Facebook的道德责任在于算法对这些声音的放大,而不是fb固有的引导控制。

There is an established literature on corporate social responsibility going back to the 1950s (maybe earlier if you take Quaker sentiments that would articulate with this guidance control idea?)

It would be good to disambiguate misinformation from disinformation. These 12 bad actors are making money off their postings. That money should be captured at the source and redirected to the victims. The intentionality and money-making aspects of this information change the misinform to disinform, in my understanding. It is OK to make mistakes. It is not OK to preach anti-vaccine ideology and get the vaccine in private (as Trump did - despite his previous antibody treatment - this is immorality transcending stupidity.)

大卫·利文斯通·史密斯(David Livingstone Smith)不久前做了一个关于知识分子暗网的系列文章,探讨了一些核心问题。我为没有认真阅读他的作品而感到内疚。PT非常幸运有像David和Neil这样聪明的哲学家在这个空间发帖。我不能完全同意他们的想法,但我正在学习在不反思自己的想法之前,不要忽视他们。这对我来说并不总是好的。

Read David's entire series on the IDW:
1. Dark Knowledge//www.f8r7.com/blog/dark-knowledge
2. Dark Knowledge: A User's Guide//www.f8r7.com/blog/dark-knowledge-users-guide
3. An Antidote to Bullshit//www.f8r7.com/blog/antidote-bullshit
4. Enlightenment Peddlers//www.f8r7.com/blog/enlightenment-peddlers

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Harold G. Neuman's picture

Harold G. Neuman

Saturday, August 28, 2021 -- 1:17 PM

They are a commercial

They are a commercial enterprise. Moral responsibility is not in the job description. This is not ethics or morality..
只有经济学。没有什么更少。如果你想读扯淡,去读哈利·法兰克福吧。或者,约翰·杜威关于信仰的评论……Ahem..

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Tim Smith's picture

Tim Smith

Sunday, August 29, 2021 -- 12:39 AM

Don't be evil.

Don't be evil.

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Tim Smith's picture

Tim Smith

Monday, August 30, 2021 -- 9:51 PM

Harold,

Harold,

It is perfectly valid for the Taliban to execute a comedian for violating fundamental moral laws. That doesn't make it right and good, but it is a crude morality. When Google took the "Don't be evil." statement into their code of ethics, they didn't comprehend its complications, but they did take a stance. Your contention that commercial interests don't have moral responsibility is the extreme minority view among philosophers but valid nonetheless. I'm not sure if I see selling ice cream in the West Bank settlements in the same light that I do Google's search algorithms limiting results for profit. I do understand the tenet – don't be evil. I think your guidance here is evil if legal and commercial interests disinform people to the point of causing death without any conception of a moral compass.

Frankfurt's definition of bullshit is a disregard for the truth. I'm not sure if you are saying Neil's post is bullshit or my comment, but I welcome the statement if you back it up with detail. I get that you disagree.

把某人的观点斥为扯淡是不应该轻易做的事情,而不应该承担扯淡本身的责任。我们可能都在胡扯,但说实话,我不明白你的意思。引导控制的思想,或结果主义的推理,足以假定对企业负有合法的道德责任。

It is possible to disagree while getting to the truth regardless. I'm not sure why you call people's ideas bullshit or stupid (like you did Nick Riggle's in the awesome thread.)

Dewey was unaware of Citizens United, the powerful and more recent writing on corporate social responsibility, information theory, or AI. You seem to intimate that Dewey's thoughts on belief are definitive. Dewey was, above all, a pragmatist and open to changing his view based on new ideas. It is impossible to say what Dewey would say here, but I think it would be thoughtful. Frankfurt says bullshit comes when people feel compelled to give an opinion on issues. I appreciate the pointer. I've read and even may understand it. Am I wrong?

I see that Frankfurt has a newer book out I wasn't even aware of, "On Inequality." Maybe there is something there as well to reign in my thoughts. If one reads, I'm sure we can get it right eventually if we reflect a bit. I, at least, will do that.

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Harold G. Neuman's picture

Harold G. Neuman

Monday, September 13, 2021 -- 2:48 PM

Don't see any of my remarks

Don't see any of my remarks as evil, Tim. Capitalism is about money. Period. It is not altruistic. It is about money---lots of it. Exclamation point... how wealthy are you, amigo?

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Tim Smith's picture

Tim Smith

Tuesday, September 14, 2021 -- 3:22 AM

Your remarks are perfectly

Wealth doesn't buy friendship, amigo. If you want to go down this path, enjoy the ride.

There is a reason Google put 'Don't be evil.' in their code of conduct. There is a reason FB didn't. There's a reason Google distanced itself from the phrase and that Steve Jobs called the sentiment bullshit. Why is FB calling on academic oversight to get it through this next election? The need for guidance control in specific industries is paramount. In others, guidance is foolish. One rarely embargoes safety.

There isn't one capitalist state. Not one. It is an idea. It stops about when it comes time to take out the trash, put out fires, or print money.

厄瓜多尔可以把银行拱手让给比特币。这救不了他们。这在短期内可能会有帮助。但从长远来看,你需要控制你的钱。

You are entitled to your belief. Your remarks are valid if not universally shared.

Neil's point is also valid. It is worth discussing and is not bullshit. Ahem...

我鼓励你和你的朋友们不要作恶。邪恶就是邪恶的行为。一个不伤害别人的方法是尊重别人的想法、说的话和做的事情,给自己足够的成长空间,或者至少看到他们的观点。这样做有好处。这就是哲学的作用。

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Neil Van Leeuwen's picture

Neil Van Leeuwen

Thursday, September 16, 2021 -- 1:20 PM

Just seeing this exchange now

看看现在的交流!

哈罗德,我认为你的立场很荒谬。我同意,公司可以,也确实在寻求让他们的股东发财。这很好。但这并不意味着道德对他们不适用。例如,如果一家公司故意用导致疾病的化学物质污染社区的供水系统(这种情况经常发生),那么它就做了一些道德上的坏事。事实上,这一行动可能为他们节省了资金(从而帮助他们的股东致富),这并不是借口。

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Tim Smith's picture

Tim Smith

Thursday, September 16, 2021 -- 11:10 PM

Neil,

Neil,

I would push back, pile on and maybe point to the exceptional case FB, Google and others offer. In general, though, I appreciate your post and your response here and look forward to Harold’s reaction. Companies have moral responsibility above and beyond profit.

然而,即使我们赋予公司人格(最高法院已经这么做了),公司也没有完全的道德责任和权利。例如,我们不向公司开放生存的道德权利,只有大到不能倒、解散会造成更大损害的公司例外。在很大程度上,公司倒闭的时候往往没有太多的道德悲痛或担忧。

公平地说,以及对下周重播的甘地作为哲学家的节目的预期,甘地不认为企业是道德的代理人。在我看来,他对这个问题的看法是他缺乏哲学才能的一个主要例子。我怀疑他在博帕尔灾难后也会有同样的感觉。

But it doesn’t stop there. The US has passed legislation protecting corporations from legal responsibility for vaccine safety to incentivize this critical research. Might we consider that Johnson and Johnson is less morally responsible for the vaccine failures in Baltimore in that light – it did cost lives.

Specifically, the Cutter incident raised the bar for corporate good deeds. Congress then lowered its moral responsibility when the National Vaccine Injury Compensation Program was introduced in 1986 to protect vaccine manufacturers from litigation. Acts like this seem to argue for reduced moral responsibility for corporations who act in low-profit high-risk scenarios that serve the public good. (After all, we don’t hold doctors and nurses liable for helping people in distress on planes in flight– as long as they act in good faith.)

Harold’s argument is too extreme, however, as was Gandhi’s. How Volkswagen can be held accountable for falsifying emission tests and executives don’t suffer consequences also eludes my moral compass. Both the guidance controllers and the corporations as a whole need to bear the brunt of the responsibility. The project you are calling for in this blog extending guidance control to companies would parse this out.

Your blog here, in addition, has made me think instead that certain corporations (FB, Alphabet, MS, Apple, Baidu, Twitter, and others) have specific concerns as their policies affect the core moral judgment of people, often without their knowledge. They are bordering on Case 2 liability by offering the hypertextual paper for disinformation. If so, this puts heightened interest in thinking out the details of corporate guidance control to fix the inhuman forces driving elections, economies, and the environment to the point of catastrophic failure.

Good post and appreciated response here. Thanks for taking the time.

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Harold G. Neuman's picture

Harold G. Neuman

Sunday, January 9, 2022 -- 9:54 AM

Snicker, snicker---chuckle. I

Snicker, snicker---chuckle. I would not expect everyone to agree with my contention(s). But the popularity of my views has never been an objective. There are aspects of the blog I find absurd. However, contextual reality dictates that there shall be differences. Beliefs are squishy., and there is much of value in this forum, absurdities notwithstanding. Thanks to Tim and Mirugai for their patience and support. Sail on, voyagers.

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Harold G. Neuman

Saturday, February 19, 2022 -- 2:27 PM

I have neither the time nor

我既没有时间也没有兴趣去研究最高法院对“公司即个人”案的推理。坦白地说,我不在乎。高等法院以前也搞砸过。几次。至少。好吧,facebook是由一个富人创建的。还有一些不那么富有的人,不管有没有股票期权,都在驾驶这艘船。再往下看,仍有更多的个体在工作,领取工资。有罪的顺序变短了吗?在我看来,应该是这样的。 Whether or not it is determined that Facebook has moral responsibility is ludicrous to this country boy. The proverbial buck begins and stops, topside, and never began with housekeeping. Come on, now. Let's be real. Not contextually real. I am tired of hearing defenses of speculative wealth. Or whether enterpreneurs ought or ought not be morally responsible.
Warmth, with criticism.
Neuman.

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